Question 1

Do you bring your own cleaning supplies?

Accepted Answer

Yes. We provide professional cleaning products and equipment unless you request that we use your own.

Question 2

Do I need to be home during the cleaning?

Accepted Answer

No. If you won’t be present, simply provide safe access instructions during booking.

Question 3

What are your service areas?

Accepted Answer

We serve major areas throughout the island of Nevis. To check if we service your location, reach out to our team and we'd be happy to assist you.

Question 4

How do I get in contact with you?

Accepted Answer

If you'd like to get scheduled in with us, please fill out our request form. Once we've received the details of what you're looking for, we'll reach out to discuss next steps.

Question 5

Do you require a deposit?

Accepted Answer

A 25% deposit may be required for first-time customers, deep cleanings, move-in/move-out services, commercial projects, and other qualifying bookings.

Question 6

How do you determine pricing for your services?

Accepted Answer

Our pricing is based on the type of service, materials required, and the scope of the job. We provide transparent, upfront pricing before any work begins, so there are no surprises. Reach out to us to discuss specifics for your project.

Question 7

What payment methods do you accept?

Accepted Answer

We accept cash, mobile banking, and other approved payment methods.

Question 8

How far in advance should I book?

Accepted Answer

We recommend booking at least 48 hours in advance. Same-day and emergency appointments are subject to availability.

Question 9

What if I need to cancel?

Accepted Answer

Please provide at least 24 hours’ notice. Late cancellations may be subject to a cancellation fee.

Frequently Asked Questions

Question

Do you bring your own cleaning supplies?

Question

Do I need to be home during the cleaning?

Question

What are your service areas?

Question

How do I get in contact with you?

Question

Do you require a deposit?

Question

How do you determine pricing for your services?

Question

What payment methods do you accept?

Question

How far in advance should I book?

Question

What if I need to cancel?